What’s the process from start to finish for the fulfillment service on Acid Nation?
Here’s a step-by-step breakdown of how Acid Nation’s fulfillment service works for your merchandise and vinyl:
1. Prepare Your Merchandise
If you have a paid Artist or Label account, you can send your vinyl, apparel, or other merch to our dedicated fulfillment center.
You’ll receive clear instructions on where to send your items and how to package them.
2. Quality Check
Once your shipment arrives, we perform a quality inspection to ensure all items meet our shipping and presentation standards.
3. Storage
Approved items are stored in your allocated space:
- EU: up to 1m x 1m
US: up to 39.37” x 39.37”
Storage is free as long as space is available. If your space is full, you’ll need to wait until items sell to send more.
4. Order Processing
When fans purchase your merch from the Acid Nation marketplace, we handle the entire fulfillment process — picking, packing, and preparing orders for shipment.
5. Shipping
We ship directly to fans worldwide, using flat-rate shipping to keep things simple and reliable.
6. Customer Service
Our team manages all customer support, including order issues, returns, and tracking questions — so you don’t have to.
7. Payments
You keep 100% of your earnings. Acid Nation takes no commission fees on physical sales. Payouts are processed through your connected account.